Mobile Apps
System Overview
The ALEF 360 Mobile Apps extend the power of the CAFM | CMMS platform to the field, enabling real-time communication, task execution, and service request management from any location. These purpose-built applications are designed for specific user roles within facility management operations.
Whether you're a tenant reporting a facility issue or a technician completing a work order on-site, the ALEF 360 mobile apps provide the tools you need to stay connected and productive.
Key Benefits
Available Apps
Mobile self-service portal for tenants to raise, track, and manage service requests for the facilities they occupy. Simplifies communication between tenants and facility management.
- View assigned buildings, locations, spaces and equipment
- Submit structured service requests with predefined categories
- Attach photos and videos to service requests
- Monitor request progress and status in real time
- Filter and search assets and requests
Field-service companion for technicians to execute, track, and complete assigned work orders on-site. Designed for maximum efficiency with offline support.
- View and manage assigned work orders
- Step-by-step workflow execution on site
- Capture photos, notes, inventory, and signatures
- Complete checklists and inspection forms
- Offline mode with automatic sync when connected
Who Uses These Apps?
Tenants & Occupants
Building occupants who need to report facility issues, track their service requests, and communicate with maintenance teams through a simple mobile interface.
Field Technicians
Maintenance professionals who execute work orders on-site, capture completion data, and need reliable access to job details even in areas with poor connectivity.
Facility Managers
Operations managers who benefit from real-time visibility into field activities, faster request processing, and improved data quality from mobile submissions.
Platform Integration
Seamless Connection to ALEF 360 CAFM | CMMS
All mobile apps are fully integrated with the central ALEF 360 platform:
- Unified Authentication – Single set of credentials managed centrally
- Real-Time Data Sync – Changes in mobile apps reflect immediately in the web portal
- Consistent Asset Data – Same facility, location, and equipment hierarchy across all platforms
- Automated Workflows – Service requests from tenants flow directly into work order management
Getting Started
Download: Available on iOS and Android
First Steps:
- Receive credentials from administrator
- Login to the app
- Verify linked assets
- Create service requests
Download: Available on iOS and Android
First Steps:
- Receive credentials from administrator
- Login to the app
- View assigned work orders
- Execute on-site
Need Help?
Contact your system administrator or helpdesk for login credentials, app installation support, or if you encounter any issues with the mobile applications.